Política de reembolso

Return and Refund Policy

All Sales Are Final

At Re-Gel, we take pride in the quality of our products and the satisfaction of our customers. Due to the nature of our items and for sanitary and safety reasons, we do not accept returns, exchanges, or offer refunds on any purchases.

Once an order is placed and shipped, it is considered final. Please be sure to review your order carefully before completing your purchase.

Damaged or Defective Items
If you receive a product that is damaged or defective, please contact us at Info@getregel.com within 3 days of delivery. Include your order number, photos of the item, and a brief description of the issue. We will review your request and, if eligible, provide a solution at our discretion.

Lost or Stolen Packages
Re-Gel is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Please ensure your shipping information is correct.

Need Help?
For any questions or concerns, please contact us at Info@getregel.com We're happy to assist you.